What is the Purpose of the NICRC.SA?

The NICRC.SA main purpose is to compile ‘Inspection Reports’ on Building Work done by a Registered NHBRC Builder on behalf of the Housing Consumer and Financial Houses for the purpose of, and in terms of the Housing Consumer Protection Measures Act, 1998 (Act No. 95 of 1998).

 It is not expected from you the Home Owner to have specialist Homebuilding knowledge when you’re home is being built, although if you suspect poor Workmanship, inferior materials being used or Contract irregularities, it is advisable to have the current state work and progress Inspected as soon as possible by a Qualified NICRC.SA Inspector.  All NICRC.SA inspectors are qualified, also accredited NHBRC Inspectors.

 When should you inspect the Building Work?

 Ideally an Independent Inspector should be onsite throughout the entire building process to ensure that all regulations are being followed. If not possible or financially viable it is highly suggested that inspections be done at the completion of the following stages:-


Stage 1  Foundation

Stage 2  Roof height

Stage 3  Storm water

Stage 4  Practical completion

Stage 5  Carpentry

Stage 6  Plumbing

Stage 7  Electrical

Stage 8  Waterproofing

Stage 9 Completed House

If the building work is completed, it is recommended that a ‘Post Construction Evaluation’ should be done as soon as possible.   

What to Expect from an Inspection Report

During Inspections building methods, techniques and material used by the builder in accordance to what is required by the NHBRC Technical Requirements is assessed in a rational and professional manner. The reports are not compared to Quotations and Agreements between the parties submitted. The report consists of a Building Quality Index containing the key elements when construction of your home takes place. Furthermore, could contain additional notes and photographic evidence of any irregularity if discovered and concluded.

What to do with an Inspection Report

NICRC.SA will compile a report of work done by the Builder. If the work is not in accordance with regulation, you should submit the Inspection Report to the:-

a)      The Builder Immediately;

b)      your Attorney should the nature of the discrepancy be contractual ;

c)       NHBRC that deals with the following aspects thereof

The NHBRC deals with three types of complaints:

1. Three-months non-compliance period

If a complaint relates to three months non-compliance, and a housing consumer has notified the home builder, the NHBRC will seek to resolve the complaint telephonically and through correspondence with the home builder. The NHBRC will pursue the home builder, so as to ensure that they comply with their obligations to the housing consumer in terms of Section 13 (2) (iii) of the Act, to rectify such defects within three months of the date of occupation. Rectification of minor defects will be undertaken by the Home Builder, not the NHBRC.

2. One-year roof leak period

The Home Builder provides the housing consumer with a one-year warranty against roof leaks upon occupation of the home. If a housing consumer experiences a roof leak in a home within one year from the date of occupation, and the home builder has failed to respond to the complaint, the NHBRC will notify the home builder and seek an immediate response, failing which the NHBRC may issue a request for conciliation. It is the obligation of the home builder, in terms of Section 13 (2) (iii) of the Act, to rectify such defects notified to him by the housing consumer within one year.

3. Five-year major structural defects period

In terms of Section 13 (2)(b)(i) of the Act, where a complaint from a housing consumer relates, in the opinion of Council, to a possible major structural defect, the NHBRC may seek the home builder's response, and the NHBRC may immediately issue the housing consumer with a request for conciliation and may request the prescribed refundable conciliation deposit from the consumer. The conciliation deposit will be refunded once the complaint has been dealt with, unless the complaint is found to be frivolous.